Casinoly Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Casinoly Casino. Please read them carefully before creating an account, depositing funds or playing any game. By using the website, you confirm that you understand and accept these terms, together with any policies or game-specific rules shown on the website.

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1. General terms of use

These Terms & Conditions apply to the website, games, services and related features made available by Casinoly Casino. They form a legal agreement between you and the operator of the website. If you do not agree with these terms, you must not use the website or its services.

In this review

You must read these terms together with the Privacy Policy, Responsible Gambling information, promotional terms and any additional rules displayed for a particular game, payment method or offer. If there is an inconsistency between these documents, the specific terms applying to the relevant service or promotion may take priority to the extent permitted by applicable law.

Casinoly Casino may update these terms when reasonably necessary, including to reflect changes to services, technology, legal requirements or business practices. The current version will be made available on the website. Continued use after an update may be treated as acceptance of the revised terms, so you should review them regularly.

The website is intended for adults who are legally permitted to participate in online gambling in their location. You are responsible for checking whether online gambling is lawful where you live and for complying with all applicable laws. Casinoly Casino does not invite anyone to use the service where doing so would be unlawful.

2. Eligibility and account responsibilities

You may only create and use an account if you meet the minimum legal age and other eligibility requirements that apply to you. You must provide accurate, current and complete information during registration and whenever information is requested for account, payment, verification or legal purposes.

An account must be used only by the person whose name is registered on it. You must not sell, transfer, lend or allow another person to access your account. You are responsible for keeping your username, password and other access details confidential and for notifying Casinoly Casino promptly if you suspect unauthorised access.

Maintain only an account permitted under the website rules.
Use payment methods that belong to you or that you are authorised to use.
Do not provide false, misleading or incomplete information.
Do not use the service for unlawful activity, fraud, money laundering or abuse.
Do not use automated systems, bots, scripts or other tools designed to interfere with the website or games.
Do not attempt to exploit software errors, pricing mistakes, technical faults or security weaknesses.

Casinoly Casino may carry out identity, age, address, payment and source-of-funds checks where appropriate. You may be asked to provide documents or information within a reasonable period. Restrictions may apply while checks are completed. If requested information is not supplied, cannot be verified or indicates that the account is not eligible, access may be refused, suspended or closed in accordance with applicable requirements.

3. Deposits, play and withdrawals

You should only deposit money that you can afford to lose. Deposits are intended for gambling activity and must not be made using funds obtained unlawfully or through a payment method that you are not authorised to use. Available payment methods, minimum or maximum amounts, processing requirements and any applicable charges may be shown on the website and can change from time to time.

You are responsible for checking transaction details before confirming a deposit or withdrawal. A transaction may be delayed, declined, reversed or subject to additional checks because of payment-provider requirements, technical issues, account verification, responsible gambling measures or legal obligations. Any displayed processing information is general guidance and is not a guarantee of a particular outcome or timeframe.

Games may be provided through third-party technology or suppliers. Game outcomes are determined by the relevant game system and, where applicable, random number generation. You must not interfere with game operation or attempt to obtain an unfair advantage. If a game is interrupted because of a technical failure, the outcome may be reviewed and corrected under the relevant game rules and applicable requirements.

Where an account balance appears to contain an obvious error, you must not knowingly use the error to place bets or withdraw funds. Casinoly Casino may correct clear mistakes and may review related transactions. If a bet or transaction is accepted because of an obvious technical or administrative error, it may be cancelled or adjusted where permitted.

4. Promotions, prohibited conduct and account closure

Promotions, bonuses, tournaments and other offers may be subject to separate terms. Those terms will explain eligibility, qualifying activity, expiry, wagering or playthrough requirements, contribution rules, maximum values and any other applicable conditions. You should read the specific offer terms before participating. Only one person may use an offer unless the relevant promotion expressly states otherwise.

Casinoly Casino may withhold, cancel or withdraw a promotion if it has been obtained through error, abuse, collusion, multiple accounts, misleading information or conduct that undermines the purpose of the offer. This does not limit any rights you may have under applicable consumer or gambling law.

Prohibited conduct

Using the website to facilitate criminal activity or to disguise the origin of funds.
Manipulating games, payment systems, promotions or account processes.
Colluding with other users or sharing information to gain an improper advantage.
Introducing malware or attempting to damage, overload or gain unauthorised access to the website.
Copying, modifying, framing, scraping or commercially exploiting website content without permission.
Harassing staff, suppliers or other users, or submitting knowingly false complaints or information.

You may close your account by following the available account process or contacting support through the channels provided on the website. Casinoly Casino may suspend or close an account where this is necessary for security, verification, responsible gambling, legal, regulatory or operational reasons. Any remaining balance will be handled subject to verification, applicable law, outstanding obligations, disputed transactions and these terms.

5. Responsible gambling, privacy and general provisions

Gambling should be entertainment, not a way to make money or solve financial difficulties. Set personal limits before you play and take breaks. If gambling is affecting your finances, relationships, work or wellbeing, stop and seek independent support. Casinoly Casino may make tools or account restrictions available, such as deposit limits, time reminders, breaks or self-exclusion. These tools may involve processing requests and applying restrictions in accordance with the relevant information shown on the website.

You are responsible for considering whether gambling is suitable for you. Do not gamble while intoxicated, under pressure or using money needed for everyday expenses. Parents and guardians should use appropriate device and payment controls to prevent minors from accessing gambling services.

Personal information is collected, used, stored and shared as described in the Privacy Policy. This may include information needed to provide services, process payments, verify identity and age, prevent fraud, meet legal obligations, manage responsible gambling and communicate with you. You should review the Privacy Policy to understand your rights and available choices.

The website and its content are provided subject to availability. Maintenance, telecommunications problems, supplier issues, cyber incidents or other events may affect access. To the extent permitted by law, Casinoly Casino is not responsible for loss caused by events outside its reasonable control. Nothing in these terms excludes or limits a right, guarantee or remedy that cannot lawfully be excluded or limited.

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply. A failure to enforce a provision immediately does not waive the right to enforce it later. These terms are governed by the laws and courts that apply to the operator and the relevant service, subject to any mandatory rights or protections available to you under Australian law.

For questions about these terms, account matters, transactions or responsible gambling options, please use the support or contact channels displayed on the Casinoly Casino website. The website version of these terms is the current version, and you should retain a copy for your records.